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  Eficode’s revenue grew over 51% last financial year, fueled by development tools going to the cloud
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Maria Wan

Maria Wan is a Service Design Consultant at Eficode with versatile and vast experience in designing and managing services, customer care and relations, as well as in marketing and coaching. Maria understands customers from developers to management teams, from teenagers to grandmothers and from Finns to Samoans. Maria can be found painting, on a tennis court or observing people in a foreign environment.

From Maria Wan

August 13, 2021

How to run an open customer interview, Detective Style

We interview stakeholders to find answers to problems and solutions to hick-ups. ...

August 1, 2018

Cultural empathy requires you to understand or accept the other person

“It is important to realize that understanding an action is not the same as acce ...

Maria Wan

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From Maria Wan

How to run an open customer interview, Detective Style

Cultural empathy requires you to understand or accept the other person

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