We’ve written this blog post to introduce you to the Atlassian System of Work, explain what it is, the core principles behind it, and how it can help you connect the dots across your organization. We hope it gives you some food for thought on how you can start applying the System of Work in your organization.
What is the Atlassian System of Work?
In March 2024, Atlassian announced its new System of Work, a philosophy that helps describe Atlassian’s insight into why its customers consume and adopt Atlassian products in the wider context of their organization.
This wider context relates to the people, products/services, practices, processes, and tools that interact across an organization to create value and desirable outcomes for both customers and companies.
The 3 core principles behind the System of Work
Atlassian has spent decades researching how organizations perform work and, through this learning, has summarised their finding with three core principles:
- Teams should align the work being done with the goals of the organization.
- Teams, when working together, unleash collective knowledge.
- Teams need to plan and track work transparently, growing trust and enabling collaboration.
These core principles apply to technology-driven organizations and form the backbone connecting business and technology teams under a single collaboration philosophy and platform.
Connecting the dots across an organization
Many organizations will have some or all of the following:
- An organizational structure to visualize departments and people.
- Architectural blueprints or maps to describe how systems or technologies connect and interact.
- Business process flows or standard operating procedures to describe how activities should be done.
- Ways of working, frameworks, or methodologies aimed to optimize working practices or align with market practices in product, services, or project delivery.
- Standardized or organically grown communication channels, content, and information-sharing mechanisms to communicate across the company.
- Repositories and libraries, or folders to store and capture information, files, work, and code.
- Customer journey maps, value proposition designs, and customer feedback mechanisms to understand what and how to deliver value to their customers via their products and service offerings and generate revenue.
All of these things are incredibly useful for answering or solving specific challenges or meeting specific needs. The philosophy of the System of Work is to build a picture of how all of these and many more organizational elements connect, interact, operate, and coexist to give a true “Map of the World.”
Atlassian’s System of Work supports building this holistic view of the many dots. By leveraging the various Atlassian products, integrations, and tools, companies can begin to find the connections and gaps in information, highlight and manage dependencies, and empower their teams and people to transparently focus on value-driven work. This reduces the time and effort spent on searching, tracking, cross-referencing, and administrative overheads that are inevitable when working in complex and sprawling environments.
How do you embrace the System of Work within your organization?
Good news! If you’re using any of the Atlassian products, you can begin to embrace the Atlassian philosophy and how it applies to your organization and its System of Work.
The System of Work is a guiding philosophy, but we know that building this system is a journey with lots of nuances. Ask us about how we've designed these systems for organizations, and start discussing your System of Work journey today.
Stay tuned for more content and insight into the Atlassian System of Work.
Published: Dec 19, 2024
