Eficode's talks at Team25

April 8-10 | Anaheim, California

Team24 Barcelona - Eficode team

Lightning talks at Eficode's booth #7

Quick insights from industry experts.

Join us at booth #7 for bite-sized, high-impact talks from Eficode experts and special guests.
No fluff, just real-world strategies to enhance collaboration and innovation.

PSSST.. Join any of our lightning talks and get entered into our daily giveaway for a pair of exclusive Eficode x Team ‘25 sneakers.

Tuesday April 8

4:00-4:15 PM | Platform Incident Hub | Ed Gaile + Marc Ray
4:15-4:30 PM | JPD and Product Management | Nigel Budd
4:45-5:00 PM | Beyond silos: Unlock the System of Work | Jess Fraser-Darling
5:00-5:15 PM | Incident swarming in JSM | Gary Blower

Wednesday April 9

10:00-10:15 AM | IT Experience Management + XLAs | Gary Blower 
11:15-11:30 AM | Compass: Everything you need to know | Nigel Budd
1:30-1:45 PM | Cisco Success Story | Marc Ray + Julia Clarke
3:30-3:45 PM | Cascading Purpose: From Strategy to Goals | Jess Fraser-Darling

Thursday April 10

10:00-10:15 AM | Stop thinking DevOps is just for your tech teams | Jess Fraser-Darling
11:15-11:30 AM | Business teams in Jira | Nigel Budd
1:30-1:45 PM | How to use ITSM Smarts card game | Gary Blower
1:45-2:00 PM | Faro Success Story | Erich Sowell

Theater session: Supercharging your business teams

To unlock peak team performance, visibility is key. Join Jess Fraser-Darling as she explores how understanding team drivers, capabilities, and blockers can remove distractions, enable autonomy, and empower teams to reach their optimal flow state. This 15-minute power talk is designed to help you supercharge your teams and drive real business outcomes.

📅  Tuesday, April 8 | 3:30-3:45 PM
📍  Expo Theater B
🎙  Speaker: Jess Fraser-Darling, Agile & Portfolio Management Expert

Our speakers

Gary Square Non-Alpha

Gary Blower

ITSM Practice Lead at Eficode

With over 20 years of experience, Gary is a recognized leader in Service Management and Atlassian software. His expertise spans ITSM transformation, enterprise SM solution design, and Atlassian technology adoption. Known for his strategic mindset and hands-on leadership, he also hosts Eficode’s The Service Management Show, sharing insights on modern ITSM practices.

Nigel Budd

Nigel Budd

Agile and Cloud expert at Eficode

Nigel is an experienced Atlassian consultant with deep expertise in Agile ways of working. His mission is to help teams work seamlessly, maximizing the value they deliver through collaboration and experimentation. With a strong background in Agile methodologies, he focuses on reducing friction and fostering a culture of continuous improvement.

Julia Clarke

Julia Clarke

Agile Transformation Lead at Cisco

Julia is an Agile evangelist with extensive experience leading and supporting organizations through Agile transformations. Having played all Agile roles, she's led thousands of standups, removed blockers, refined stories, facilitated PIs, and tracked key metrics. Julia prioritize business outcomes while supporting teams, using servant leadership to challenge norms and drive real transformation.
Jess Fraser-Darling headshot Eficode

Jess Fraser-Darling

Agile & Portfolio Management Global Business Owner, Eficode

Jess is passionate about how people, teams, and organizations evolve in a changing landscape. With 16 years in digital banking and financial services across the UK and Sweden, she specializes in change management, transformation, and agile strategy. A certified SAFe SPC and frequent speaker, she explores diverse perspectives to drive value-driven change.
Marc Ray

Marc Ray

Head of Sales Operations and Delivery, AMER at Eficode

Marc leads sales operations and delivery at Eficode AMER driving service delivery excellence, revenue growth, and product adoption. With 20+ years in SaaS and professional service delivery, he combines customer success, go-to-market strategy, and operational discipline to maximize customer value.
Erich Sowell

Erich Sowell

Head of Strategic Accounts and Partnerships, AMER at Eficode

With 15+ years of experience, Erich helps global customers transform teams through technology. An Atlassian-certified expert, Erich combines deep technical knowledge with sales expertise to drive value in DevOps, service management, toolchain consolidation, migrations and Atlassian's System of Work.

Seats are limited - sign up today!