Advanced IT asset management, powered by Atlassian and Lansweeper

Empower service management practices

Lansweeper with JSM enhances incident and change management processes, allowing support teams to access asset information when addressing tickets for faster troubleshooting and decision-making. With visibility into the asset lifecycle, improved service delivery, and accurate asset tracking, better compliance and security are achieved.

Next-generation asset management with our experts

IT, OT, IoT, and Cloud assets

Lansweeper automatically scans networks to inventory connected devices and systems. It uses agentless scanning to detect IT hardware, software, and network details, as well as industrial OT devices like PLCs and SCADA systems. Lansweeper identifies IoT devices and integrates with cloud platforms like AWS and Azure, providing a unified view of physical, virtual, and connected assets for visibility, security, and compliance.

Organize, manage, cleanse, and import key assets

Lansweeper's asset discovery capabilities feed real-time data into JSM, providing a comprehensive view of IT assets. By integrating these key assets into Jira's asset registry, they become cleansed, organized, and ready to be linked with incidents, changes, and requests. Imported data that only accurate and relevant information is maintained, they ensure data integrity and enable efficient tracking and management of assets throughout their lifecycle.

Enrich Jira Service Management tickets with asset data

Lansweeper's asset data enriches JSM tickets by automating insights into assets involved in service requests, including hardware and software specifications, network information, and vulnerability data. This detailed asset context linked to tickets allows agents to respond faster, identify issues more accurately, and track assets showing vulnerability data highlights security risks or outdated software related to the asset for faster issue resolution, risk mitigation, and streamlined decision-making during the incident response.

Lansweeper in action

"The time and cost savings we realize from using Lansweeper Cloud to collect and consolidate all of the IT asset data across all our properties is substantial. At the same time, we gain unprecedented insights that will help us optimize IT spend and performance across the enterprise."

Benefits

• Gained real-time visibility and insights through Lansweeper Cloud.

• Eliminated manual data gathering and reporting, saving time and resources.

• Consolidated and simplified reporting at the global level.