Insights on service management and cloud operations

Marko leads Eficode’s technical direction, helping organizations turn AI from isolated experimentation into a scalable software delivery capability. As CTO, he has shaped the company’s engineering approach from its earliest days and developed the framework Eficode uses to guide AI-native transformation. He writes and speaks regularly on the future of software development, with a focus on the practices that enable faster, more effective delivery.

Henri works with clients navigating the gap between AI pilots and production-grade adoption. He focuses on operating model design — the changes that turn individual productivity gains into real delivery improvements across the whole organization. He brings technical depth and organizational fluency in equal measure.

Alexandra is a seasoned DevOps Consultant at Eficode. Having navigated diverse environments filled with legacy pipelines sprinkled with ancient scripts, she has become a passionate advocate for Developer Experience. She is dedicated to optimizing both technical processes (modern pipelines) and interpersonal dynamics (team collaboration). Wholeheartedly believing that effective communication is crucial for delivering high-quality software and preventing burnout.

Kalle sits at the intersection of executive strategy and engineering reality. He works directly with CTOs and engineering leaders to translate business pressures — speed, compliance, ROI — into technical decisions that actually hold. His job is to make sure what we recommend is something your organization can actually execute.

As Director of Atlassian Solutions Director and People & Business Transformation Lead at Eficode, Jess brings 16 years of digital financial services experience across both the UK and Sweden. She specializes in bridging the gap between C-suite vision and frontline execution across cloud, agile, and AI transformation. Also a high-energy speaker known for healthy provocation, Jess’s core philosophy is simple: people first, tools later. You can’t automate your way out of a deep culture problem.

Szilárd Széll is a DevOps and AI Transformation Lead, Test Coach, and SAFe 6.0 SPC at Eficode. He has a decade of experience with DevOps transformation, especially in the telco industry. He has also worked as an assessor, trainer, facilitator, and coach in test automation and testing process improvement. Szilard is very involved in the testing community, and received the Tester of the Year in Finland award in 2024. He runs the Finnish Testing Meetup Group with his friends. He is also active in International Software Testing Qualifications Board (ISTQB) as the Product Owner of the Quality in DevOps Syllabus,. For many years, Szilard has been working on and supporting conferences like HUSTEF, UCAAT, EuroSTAR.

Ciara helps organizations get practical value from Atlassian’s AI capabilities, with a particular focus on Rovo and intelligent collaboration. She works with customers to simplify complex ways of working, improve knowledge discovery, and design Atlassian solutions that fit how teams actually operate. Her expertise helps organizations adopt AI with confidence while strengthening governance, productivity, and teamwork across the Atlassian ecosystem.

Mathias works at the intersection of developer platforms, AI-enabled software delivery, and modern software engineering. He is passionate about improving developer productivity and modernizing development practices using GitHub, Azure DevOps, and Azure. As a long-standing Microsoft MVP, he brings technical depth, commercial product thinking, and a strong voice as a thought leader in the community.

Serop specializes in getting AI agents into production where the stakes are high: regulated industries, complex toolchains, organizations under real governance pressure. He works closely with engineering teams on the ground, building the agents that become the proof of concept for a wider programme.